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Case: PAE (Employee Assistance Program) |
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Benefits of an Employee Assistance ProgramIn the USA in 1988 a national study was performed to assess the amount of companies that had EAP’s implemented, being at that time 71% of the survey. Follow on studies showed that this rate was increasing. One quarter of those EAP’s were intern and the rest external. Some companies also included family members. Prevalence was different depending on industry: Communications and Transport: 52%; Finance: 42%; Construction 20%; Services 25%. The cost-benefit of these programs, according to a study of the National Institutes for Health of the United States, shows that for each dolar spent in the EAP, General Motors saved 3 dolars, and American Airlines saved 15 dolars. On average the program reduced absenteeism on employees affected by 66%, accidents at work by 65%, medical care demand by 33%, medical costs by 86% and liabilities by 30%. Clearly, an employee with problems with alcohol or other addictions, represents significant overhead costs, to the company and to himself. It is by far much more efficient to spend money in a program for recoverying the employee and end with the problem, than having to deal with the long run overcosts of denial.
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